1 billion conferences and counting: Otter takes on enterprise assembly automation with OtterPilot AI

Conferences are sometimes the bane of enterprise staff’ existence, however what if it didn’t should be that means?

That’s the audacious objective that Sam Liang, co-founder and CEO of AI startup Otter AI has set for his firm. Otter is an AI-powered voice transcription service that in recent times has added a collection of capabilities designed to assist enhance conferences, together with integration with widespread collaboration instruments equivalent to Zoom and Microsoft Outlook.

Liang permits his Tesla to drive him to the workplace each day with its autopilot characteristic — and he desires to deliver the identical sort of autonomous functionality to Otter to assist reduce a few of the time consumed by fashionable conferences.

To that finish, Otter immediately introduced its OtterPilot performance. This may be capable of robotically be a part of conferences, take notes that embrace all slides, then present an correct abstract. OtterPilot extends Otter’s AI assistant capabilities launched in 2022.

“I spend actually 60 to 80% of my time in conferences, and I’d wish to have AI make my conferences work higher, in order that it will probably scale back my stress,” Liang instructed VentureBeat. “That is why we’re releasing OtterPilot to robotically drive conferences. And, that is just the start. We live in a really thrilling period with AI breakthroughs.”

Classes discovered from 1 billion conferences

The marketplace for AI-powered voice transcription and assembly companies is more and more aggressive. 

Earlier this month, Microsoft introduced that it was integrating OpenAI powered capabilities into Microsoft Groups Premium, together with robotically generated assembly notes. Cisco and Google have additionally actively rolled out AI options to assist enterprise customers automate extra assembly actions.

The general marketplace for assembly companies and voice transcriptions has grown considerably, thanks partly to the pandemic. That demand has helped Otter declare a big milestone — 1 billion transcribed conferences. 

Consequently, stated Liang, “Now we have an enormous quantity of meaty information.”

He emphasised that every one the assembly minutes thus far transcribed assist to tell and practice Otter’s AI voice-to-text transcription mannequin in order that it will probably change into more and more correct. He famous that the main target for Otter is on conversational information, which permits each transcription in addition to assembly summaries now with OtterPilot.

At the moment Otter generates a gathering abstract for the whole assembly, however within the close to future Liang stated it is going to additionally generate a abstract for every speaker. As such, if a person missed a gathering, they will drill down for a abstract of what a selected speaker needed to say.

The longer term Otter: Sentiment evaluation and ChatGPT-type companies?

The big quantity of conferences that Otter has transcribed may even allow the corporate to supply much more capabilities sooner or later.

Liang defined that Otter has constructed its personal AI fashions, optimized for conversational information in conferences. Moreover, Otter is constructing its personal reinforcement studying system to assist evolve its current mannequin’s accuracy and allow new companies, doubtlessly together with sentiment evaluation and even a ChatGPT-type of chatbot for looking out and getting solutions on assembly information.

With OtterPilot, audio and introduced slides are captured robotically. Sooner or later, video is perhaps built-in as properly, stated Liang. This AI performance may assist learn an individual’s physique language and facial expressions to higher seize and perceive what truly occurred in a gathering.

“What’s distinctive in regards to the assembly area is that folks speak to one another and there’s a lot of interplay,” stated Liang. “We need to find out how individuals reply to one another.”